Shipping policy
SHIPPING POLICY
Thank you for shopping with LABEL XXIII.
Processing Time
Orders are typically processed and shipped within 2–5 business days after payment is received.
Please note that processing times do not include weekends, holidays, or carrier transit times.
Shipping Methods
Customers may choose from the following shipping options at checkout:
- Standard Shipping
- Two-Day Shipping
- Overnight Shipping
Expedited shipping speeds apply to transit time only and do not reduce order processing time.
Tracking Information
Once your order has shipped, you will receive a confirmation email containing tracking information.
Delivery Delays
While we strive to meet all estimated delivery dates, LABEL XXIII is not responsible for shipping delays caused by carriers, weather conditions, holidays, or circumstances beyond our control.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an incorrect address is entered, LABEL XXIII is not responsible for lost, delayed, or misdelivered packages.
Lost or Stolen Packages
Once an order has been marked as delivered by the shipping carrier, LABEL XXIII is not responsible for lost or stolen packages.
Customers should contact the carrier directly to file a claim.
Order Issues
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at:
Support@labelxxiii.com
Please include your order number and photographs of the issue.